Please choose carefully as we do not give refunds for change of mind or wrong decisions. We are not required to provide a refund or replacement if you change your mind.
But you can choose a refund or exchange if an item has a major problem This is when the item:
– has a problem that would have stopped someone from buying the item if they had known about it.
– is unsafe.
– is significantly different from the sample or description.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase – e.g. your receipt.
No refunds will be given once a deposit has been paid.
In accordance with Australian Consumer Law
Consumer Protection 1300 30 40 54